A viewing slot given to someone who cannot buy is a slot you cannot get back.
Portal enquiries arrive in bursts and every one of them wants a viewing. LeadRush replies to each within seconds, establishes financing position and timeline, and books only the people who can actually transact.
What the missed call costs estate agents and letting agents
The cost of a slow reply here is not one lost lead. It is a Saturday spent showing a house to someone whose own place has not sold, while the buyer with a mortgage in hand booked with the agency that answered first. Both outcomes look like a full calendar.
What the agent asks, and what it never does
Qualification is written down before it runs. You approve both lists, and the agent cannot argue its way past the second one.
- Which listing, and whether they are buying to live in it or to let
- Financing position — sold, chain, mortgage pre-approval and ceiling
- Target timeline for transfer
- Preferred viewing slot from the agent's calendar
- Negotiate on the asking price or accept an offer
- Share the vendor's circumstances or reason for selling
- Confirm a viewing outside the windows you opened
Unqualified enquiries stop at the agent, so viewings only fill with buyers who can actually transact.
Questions estate agents and letting agents ask
- Can it discuss the asking price?
- It can state the published price and nothing beyond it. Negotiation, offers and anything about the vendor's situation are on the list of things it never does on its own — those conversations are handed to you with everything gathered so far attached.
- Does it work for lettings as well as sales?
- Yes, and it asks differently. A letting enquiry is qualified on income, tenancy start date, pets and occupants rather than on chain and pre-approval. Which set of questions runs is part of the playbook you approve.
The rest of the common questions, on pricing, GDPR and setup, are answered on the FAQ page.
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